We are here to help you and are happy to answer any questions you may have. On this page we have compiled a list of our most frequently asked questions. Reading through the questions below will likely be the fastest way to find your answer. If you are unable to find the answer to your question, feel free to call us on our direct dial line at +1-905-513-1097 or toll free within North America 1-866-610-6004. We are available 9 a.m.-5 p.m. Eastern Time Monday to Friday.

Frequently Asked Questions

Q. Are there detailed instructions included in the packages?

A. Yes, each package includes a handbook with full dosage and administration instructions as well as recipe suggestions. Dosage and program instructions are also available on the Instructions page of our site.

Q. Do I have to stop the medication my Veterinarian has prescribed in order to start your program?

A. No. Most commonly prescribed conventional treatment for kidney failure is safe to continue along with the herbs in our program. In fact, subcutaneous fluids are very important to keep your dog hydrated. If you have not yet discussed this with your vet, please do so asap. Your Vet can show you how you can administer the fluids at home, provide you with everything you will need to do so as well as instruct you on how much you should give and how often.

Q. My dog is very sick and my Vet has recommended euthanasia, is it too late to try?

A. It is never too late to try. The program cannot harm your dog or make him any worse. It’s impossible to know how quickly any dog will respond and to what degree they may improve with the support of our program. We see approximately 70-80% of the dogs who follow our program doing extremely well with the support, many of those dogs were gravely ill before starting the program. There may not be enough time to make a big enough difference in your dog’s health to pull him through but we don’t know that without trying and you have nothing to lose in trying.

Q. My dog is not eating, can I still use your program?

A. Yes, many of the dogs are not eating when they begin our program. The liquid herbal drops can be mixed with some plain yogurt, baby food or apple sauce and syringe fed into the side, (cheek pocket) of your dog’s mouth. Acidity and nausea are common symptoms of kidney failure. There are some effective natural antacid and nausea remedies on the Diet page of our site.

Q. My dog has no appetite and will not eat anything on his own, should I force feed him?

A. Some people do resort to syringe feeding if their dogs have gone for more than a few days without eating. There is an egg and sweet potato recipe on the Diet page of our site that is very easily pureed to a fine consistency and syringe fed. You can obtain a plastic catheter tip feeding syringe from your Vet if you have a small dog. Some people will use a turkey baster for a larger dog. You do not have to open your dog’s jaw, keep his teeth closed and syringe the food into his cheek pocket.

Q. My dog is vomiting, is there something natural I can give him to settle his stomach?

A. Nausea is a common symptom of kidney failure and can be caused by an overly acidic system. There are some effective natural antacid and nausea remedies on the Diet page of our site.

Q. How do I know if this program is the right choice for me and my dog?

A. If your dog is not cooperative and will not tolerate having the drops administered either by plastic oral syringe or swallowing pills (capsules filled with drops) or having drops mixed in with his food then it is unlikely you will be successful in getting the herbs into your dog.

If you are unable or unwilling to prepare your dog’s meals from fresh whole foods your dog will not get the full benefit from the program.

Best results are achieved when the drops are given 3-4 times per day. If you are only able to give 2 doses per day due to your work schedule (12 hour shifts, etc), your dog may still benefit but would do better if you could give 3 doses per day. If you are unable to give the drops more than once per day it is unlikely the program will be very effective.

Q. Can I continue to use Subcutaneous Fluids (Sub Q) from my Vet while on your program?

A. Absolutely! Subcutaneous fluids are an excellent way to maintain your dog’s hydration. If you have not yet discussed this with your vet, please do so asap. Your Vet can show you how you can administer the fluids at home, provide you with everything you will need to do so as well as instruct you on how much you should give and how often.

Q. Can I continue giving my dog Azodyl along with your program?

A. Yes. The probiotic Azodyl is safe to use along with the herbs in our formulae.

Q. Can I continue using Epakitin or Aluminum Hydroxide along with your program?

A. Yes. Epakitin and Aluminum Hydroxide are both safe to use along with the herbs in our formulae.

Q. My Veterinarian has prescribed Enalapril for my dog but I read that ACE inhibitors like Enalapril can be harmful to the kidneys. Can you suggest a natural alternative?

A. The herb Hawthorne is an extremely safe, excellent natural alternative to pharmaceutical ACE inhibitor drugs. Hawthorne has been shown to regulate blood pressure, increase blood flow to the kidneys and help to reduce urinary protein loss. We sell a Hawthorne Tincture you may add it to your cart by clicking on this link. Always consult your Veterinarian before making any changes to your dog’s medication.

Q. How long will it be before I will notice improvement in my dog?

A. This will vary from one dog to the next. Some dogs will start feeling better within the first few days while others may take baby steps, day by day feeling a little better than the previous. Most dogs have improved greatly toward the end of the first 3 week cycle. If you feel your dog is benefiting from the support of the program we suggest repeating the 3 week cycle as many times as necessary (usually 2 or 3 cycles) until you have blood work that shows all values are back within normal range.

Q. Are there any contraindications I should be aware of?

A. The herbs are safe with most commonly prescribed medication used to manage kidney failure symptoms such as antacids, antinauseants, blood pressure meds, phosphorus binders, antibiotics and subcutaneous fluids. Anticoagulant medications should not be used in conjunction with our Blood Cleansing Tonic and this formula should also be discontinued at least 5 days before any surgery.

Q. How long will my dog have to take the herbs?

A. Our program is broken down into 3 week cycles. Most dogs will need to repeat the 3 week cycle two or three times (6-9 weeks) before blood values will be back within normal range. Every dog is different some respond more quickly and in some cases more than 3 cycles may be necessary. You will want to have your dog’s blood values tested before you stop using the herbs to ensure everything is back within normal limits.

Q. Is it necessary to take a break between cycles?

A. No, you can and should repeat the 3 week cycles back to back. Most dogs are using the herbs for 6-9 weeks.

Q. I work long hours, can I double up the drops and give my dog two doses instead of four?

A. We do not recommend doubling up the drops. It is more effective to have the herbs in the body throughout the day than to give a higher concentration less often. You want to give a minimum of 3 doses per day. If you work, give one dose before you leave in the morning, one dose when you get home in the late afternoon/early evening then one more dose before bed.

Q. Can I mix the drops in with my dog’s food?

A. The drops can be mixed with meals if your dog is willing to eat them that way. It is more effective if they are given with a small amount of food so they are more readily digested.

Q. My dog is diabetic, is your program safe for him?

A. Yes. We have had many diabetic dogs follow the program who have done very well. We suggest a raw food diet for diabetic dogs. This alone may have a direct impact on your dog’s insulin requirements so make sure that you monitor his blood sugar levels closely after switching to a raw diet. You may have to lower the units of insulin he is taking when he is eating a raw diet. We have seen this happen many times. There is a raw recipe detailed on the Diet page of our site.

Q. My dog has Cushing’s Syndrome, is your program safe for him?

A. Yes, dogs with Cushing’s can use our program.

Q. My dog has cancer, can I use your program for him?

A. Our program is safe for a dog with cancer and while it will be supportive of the healing process should not be considered a cancer treatment program.

Q. How much phosphorus is in your dog greens?

A. Each ½ teaspoon of Dog Greens contains approximately 4.47 mg of Phosphorus.

Q. How should the drops be administered?

A. The drops can be administered into the side (cheek pocket) of your dog’s mouth. You should dilute the drops with some plain yogurt, baby food or applesauce to take the edge off the taste as the drops are very strong in flavour. You do not have to open your dog’s jaw to syringe the drops in. More details are available on the Instructions page.

Q. My dog doesn’t like the Dog Greens mixed in his food, how else can I get them into him?

A. Most dogs like the taste of the dog greens but sometimes when a dog’s appetite has been affected by their illness they are not willing to eat thing they would normally enjoy. We suggest first trying to introduce them slowly. Add a pinch of the powder to your dog’s meal. If he eats that then slowly increase the amount you are adding each day so he will become accustomed to the flavour. If your does not like the Dog Greens mixed in his food in any amount you can mix the powder with water and syringe feed it to him. Do the best you can, even if you cannot get the full recommended amount into your dog each day some is better than nothing.

Q. Is there another way to administer the drops instead of using a plastic oral syringe?

A. Some dogs are not cooperative with being syringe fed. For some dogs it’s easier to take a pill than it is to have something syringed into their mouth. If your dog will swallow pills easily or is willing to eat pills mixed or hidden in food you can get empty capsules for the drops. Empty capsules are available at your local health food or vitamin store. You can also order them online at www.Capsuline.com. Choose the appropriate size capsule that you feel your dog can easily swallow. Open the capsule and fill with drops. Close capsule and give it to your dog or place in his food to eat. You have to work fairly quickly as the drops will start to soften the capsule within a few minutes. This method of administration works very well for some customers and this way your dog does not have to taste the drops.

Q. Can you guarantee my dog will get better?

A. Unfortunately there is no way for us to know how quickly any individual will respond to the support of our program and to what degree they may improve. We see on average 70-80% of the dogs who follow our program doing extremely well with the support. Most of these dog’s blood values end up back within normal reference ranges within 6-9 weeks.

While we cannot guarantee results for your dog as this is impossible, we do guarantee our product. Full details of our Satisfaction Guarantee and return policy are available here.

Q. Can you offer medical advice?

A. No, we are not Veterinarians and therefore cannot offer medical advice. You want to work with your Veterinarian to monitor your dog’s condition, symptoms and improvement.

Q. Do I need a holistic Veterinarian to use the program?

A. No, a regular conventional Veterinarian is fine.

Q. I would like to find a holistic Veterinarian in my area, can you help?

A. In some areas it can be hard to find a holistic Veterinarian. One resource is the Holistic Vet List from the American Holistic Veterinary Medical Association.

Q. My dog is afraid of water, is there another way I can do the hydrotherapy?

A. You can use hot and cold compresses instead of water. A hot water bottle and a bag of frozen peas will work well. Any means of getting a good contrast in temperature. Further instructions can be found at the bottom of the Instructions page under Alternative Method.

Q. I don’t have a hand held shower head is there another way I can do the hydrotherapy?

A. If your dog is small enough and you have a sprayer on your kitchen sink you could do it there instead. Otherwise, you can use hot and cold compresses instead of water. A hot water bottle and a bag of frozen peas will work well. Any means of getting a good contrast in temperature. Further instructions can be found at the bottom of the Instructions page under Alternative Method.

Q. I got my dog’s blood test results and they are almost back to normal but still above the normal range, should I repeat another 3 week cycle of the program?

A. It appears your dog is benefitting from the support of the program, we recommend you keep repeating the 3 week cycles until you have normal blood results. Please read the first few paragraphs on our Instructions page for more detail.

Q. My dog’s blood work is now normal, what do I do now?

A. Congratulations! For maintenance instructions please read through the first few paragraphs on our Instructions page.

Q. Where can I find the ingredients list for your products?

A. Ingredient information for all of our formulae can be found on the Ingredients page of our site.

Q. What is your return policy?

A. You can find the full details of our Return Policy here.

Q. What should I feed my dog?

A. Feeding your dog fresh, home prepared meals is one of the most important things you can do to improve his health. There are recipe suggestions on the Diet page of our site along with some additional nutrition information.

Q. Are any of your ingredients from China?

A. None of our ingredients are from China. In fact, 98% of our herbs are grown right here in North America. We use exclusively the highest quality Certified Organic or Wild Harvested Herbs.


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